Who We Are
Anna Pharmacy Carshalton is the data controller for the personal information collected through this website.
Anna Pharmacy Carshalton
398 Greenwrythe Lane
Carshalton, Sutton
SM5 1JF
Email:
info@annapharmacy.com
Telephone:
020 8640 0404
Information We Collect
We may collect and process the following types of personal information.
Information You Give to Us
This includes information you provide directly, such as when you:
This information may include your name, address, email address, phone number, and any details you choose to share with us. Where pharmacy services are involved, this may also include relevant health information.
Information We Collect Automatically
When you use our website, we may collect limited technical information such as:
This information is collected using cookies and similar technologies. For more information, please see our Cookies Policy.
Information From Other Sources
In some cases, we may receive information from trusted third parties, such as:
This information is only used where necessary and in line with data protection law.
How We Use Your Information
We use your personal information only where there is a lawful reason to do so. This includes:
We do not use your personal information for unnecessary marketing, and we do not sell your data.
Lawful Basis for Processing
We process personal data under one or more of the following lawful bases:
Where health or special category data is involved, additional safeguards apply.
Social Media
We operate social media pages to share updates and information. If you contact us through social media, any personal information you provide is used only to respond to your enquiry.
Social media platforms operate independently and have their own privacy policies. We recommend reviewing their policies before sharing personal information.
Analytics
We use Google Analytics to understand how visitors use our website. This helps us improve performance and usability.
Where possible, analytics data is anonymised and is not used to identify you personally. Data is retained only for as long as necessary and in line with our retention practices.
Sharing Your Information
We do not sell or rent your personal information.
We may share information only where necessary, for example, with:
All third parties are required to handle your data securely and lawfully.
How We Store and Protect Your Data
Your personal data is stored securely within the UK or the European Economic Area.
If data needs to be transferred outside these areas, we ensure appropriate safeguards are in place, such as approved contractual protections.
While we take reasonable steps to protect your data, no online system is completely secure. Once we receive your information, we apply strict security measures to reduce the risk of unauthorised access.
How Long We Keep Your Information
We keep personal information only for as long as necessary to:
Retention periods vary depending on the type of information involved.
Links to Other Websites
Our website may include links to external websites. We are not responsible for the content or privacy practices of those websites. This Privacy Policy applies only to the Anna Pharmacy Carshalton website.
Your Rights
Under UK GDPR, you have the right to:
You also have the right to complain to the Information Commissioner’s Office (ICO) if you are unhappy with how your data is handled.
